Account Manager job at Lafab Solutions
Organization:
Lafab Solutions
About the Organization:
Ugandan-based company providing innovative financial solutions, including mobile money services, digital payments, and financial inclusion solutions, to empower individuals and businesses, driving economic growth and bridging the financial inclusion gap in East Africa.
Job Description
Establish productive, professional relationships with assigned customer accounts and their personnel, at all levels especially at the Management levels.
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Duties and Responsibilities
Understanding telecommunications and/or consumer products and Apps.
Establish productive, professional relationships with assigned customer accounts and their personnel, at all levels especially at the Management levels.
Coordinate the involvement of other departments, such as Product Development, Project Management, Service Support, etc., to meet the Business Account performance objectives and customers' expectations.
Ability to understand customer needs and identify new opportunities in the Business Accounts.
Candidate should have passion for technology.
Understand the local telecommunications market space and the global telecommunications market trends and developments.
Provide input and actively participate in the development and growing of the Business Accounts.
Qualifications and Experience
Bachelor's degree in Computer Science, Information or Business Sciences, or related fields.
3 to 6 minimum years’ experience in an Account Management and/or Product Management (customer-facing) role.
Skills/Requirements:
Advanced skills in the usage of Microsoft Excel, Word and PowerPoint.
Strong ability to engage with customers by phone, email, and in person.
Great interpersonal and presentation skills.
Strong customer focus.
Excellent communication skills (both verbal and written).
Excellent time management, analytical and problem-solving skills.
A self-starter, well organized, and a prolific multi-tasker.
Innovative and creative.
How to Apply
APPLICATIONS FOR THIS POSITION MUST BE ONLINE
Click the "Apply Button" Below to submit your Application
Deadline for Application
September 4, 2024
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