Collections Officers job at Platinum Credit (U) Ltd

Organization:

Platinum Credit (U) Ltd

About the Organization:

Platinum Credit Uganda Limited is an ISO Certified Microfinance Company licensed and regulated by the Uganda Microfinance Regulation Authority (UMRA).

Job Description

Follow up on non-performing accounts in your area of operation. This will mainly include follow up on NPLs where the collections team at Head Office has hit a snag due to various reasons for example lack of adequate communication channels and urgent need of field visits to employers/clients.

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Duties and Responsibilities

Ensure timely data capture of loans disbursed in the region.
Ensure 100% collection of all schedules and payments in your area of operation. This involves making field visits to reconcile schedules and payments with various votes.
Follow up on non-performing accounts in your area of operation. This will mainly include follow up on NPLs where the collections team at Head Office has hit a snag due to various reasons for example lack of adequate communication channels and urgent need of field visits to employers/clients.
Making field visits to track debtors to ensure payment of outstanding arrears
Mitigating risk by obtaining data from votes on non-credit-worth clients.
Maintain the PAR below 5%
To actively resolve customer queries related to arrears.
Identify issues attributing to account delinquency and discuss/raise them with management.
To liaise with Government agencies and other authorities to maintain very good working relations necessary to maximize payroll collections.
To diligently handle any other collections task as assigned to you from time to time.