Loan Consultant job at Unifi

Organization:

Unifi

About the Organization:

Unifi is a fast-growing multinational financial technology company that specialises in personal lending products that helps make people’s lives easy. Our products are backed by a strong IT and data team that ensures we continue to deliver exciting products that are tailored specifically to our client’s needs.

Job Description

Receive, assist, and direct clients in a courteous, efficient, and welcoming manner projecting a positive, friendly, and professional image.

Duties and Responsibilities

Operational

Receive, assist, and direct clients in a courteous, efficient, and welcoming manner projecting a positive, friendly, and professional image.
Enter all new client’s details into the client registration system either manually or electronically.
Checking documents and informing applicants of additional requirements and documents.

Ensure all loans are properly documented with accurate and complete information.
Maintaining client’s right to privacy and confidentiality throughout the loan process.

Attending to all customer inquiries/questions by delivering first-class customer service.
Ensure full compliance with the Unifi credit policy.
Ensure proper cash management.
Ensure that clients have the right information regarding the products, promotions, and other value-added services.
Assist the branch in achieving set KPIs and operational goals