Manager, Relationship, Chinese Sector job at Standard Bank
Organization:
Standard Bank
About the Organization:
Stanbic Bank is one of Uganda's largest and most reputable financial institutions, known for its extensive range of banking products and services tailored to meet the needs of individuals, businesses, and corporations. As a member of the Standard Bank Group, which is Africa's largest banking group by assets, Stanbic Bank benefits from a strong financial foundation and access to a broad network of resources and expertise.
The bank offers a variety of services including personal banking, business banking, corporate and investment banking, and wealth management. Stanbic Bank's personal banking services include savings and current accounts, loans, mortgages, and credit cards, designed to help individuals manage their finances effectively. For businesses, the bank provides customized solutions such as business accounts, trade finance, and cash management services, aimed at supporting the growth and operational efficiency of SMEs and large enterprises.
Stanbic Bank is also a leader in digital banking innovation, offering advanced online and mobile banking platforms that provide customers with convenient, secure, and efficient access to their accounts and banking services. This commitment to technology ensures that clients can manage their finances anytime and anywhere, enhancing their overall banking experience.
Job Description
To manage an assigned portfolio of Chinese Business client accounts providing banking advice and relationship support
Duties and Responsibilities
To manage an assigned portfolio of Chinese Business client accounts providing banking advice and relationship support ensuring Excellent service, while integrating all Standard Bank products, services and resources, to ensure that their needs are met, thereby achieving the defined revenue targets through retention of existing business and acquisition of new business, in order to maximize bank's profitability.
Qualifications and Experience
Minimum Qualifications: First Degree
Field of Study: Business Related Course
Experience Required
The role requires 2-5 years in customer service and Relationship Management.
Excellent communication skills with a bias in speaking, reading and writing Mandarin.
Experience in relating with Chinese customers and businesses.
It requires client facing banking experience with ability to relate with customers at all levels.
Significant product knowledge including specialized products and financial structures. Forecasting, cost control and client financial analysis.
Experience in preparing and motivating Credit applications is essential with a good understanding of operational and administrative processes as well as risk and compliance standards and with a focus on maintaining high standards of service and problem resolution.
Competencies
Exploring Possibilities
Adopting Practical Approaches
Examining Information
Documenting Facts
Articulating Information
Interacting with People
Team Working
Understanding People
Valuing Individuals
Following Procedures
Seizing Opportunities
Pursuing Goals
Client Retention
Mind of Customer Experience
Client Servicing
Customer Understanding (Business Banking)
Product Knowledge (Consumer Banking)
Cross and Up-Selling
How to Apply
APPLICATION FOR THIS POSITION MUST BE DONE ONLINE:
Are you interested? Click the "APPLY" button below to submit your application.
Deadline for Application
August 1, 2024
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