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Segment Head-Sme job at Equity Bank


Equity Bank

About the Organization:

Equity Group Holdings Limited, formerly Equity Bank Group, is a financial services holding company based in the African Great Lakes region.

Job Description

To drive the strategic agenda for SME & Retail Banking Sector through Customer Acquisition & Retention; Balance Sheet growth, Maintenance of a high quality Asset portfolio and Development of SME & Retail Products in line with the overall bank's business objectives.

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Duties and Responsibilities

Strategic Planning and Business Development

  • Strategy Development: Formulate and implement strategies to grow the SME banking segment, aligning with the overall business objectives of the financial institution.

  • Market Analysis: Conduct thorough market research to identify trends, opportunities, and competitive positioning within the SME sector.

  • Growth Initiatives: Drive business growth by identifying new opportunities, developing targeted products and services, and expanding market share within the SME segment.

Client Relationship Management

  • Client Acquisition: Lead efforts to acquire new SME clients and enhance relationships with existing clients, ensuring high levels of satisfaction and loyalty.

  • Client Solutions: Develop and provide tailored financial solutions to meet the specific needs of SME clients, addressing their business challenges and objectives.

  • Client Engagement: Engage regularly with clients to understand their evolving needs and provide strategic financial advice.

Risk Management

  • Credit Risk Assessment: Oversee the assessment, approval, and management of credit facilities for SME clients, ensuring compliance with credit policies and risk management frameworks.

  • Portfolio Management: Monitor the performance of the SME loan portfolio, identifying and mitigating potential risks to maintain a healthy balance sheet.

  • Regulatory Compliance: Ensure all SME banking activities comply with relevant regulations, internal policies, and industry standards.

Leadership and Team Management

  • Team Leadership: Lead, mentor, and develop the SME banking team, fostering a culture of high performance and collaboration.

  • Talent Development: Identify and nurture talent within the team, providing training and development opportunities to enhance skills and knowledge.

  • Performance Management: Set performance targets for the team and regularly review progress, providing feedback and support to achieve business goals.

Product and Service Development

  • Product Innovation: Collaborate with product development teams to design and introduce new financial products and services that cater to the unique needs of SMEs.

  • Service Enhancement: Continuously improve service delivery processes to enhance client experience and operational efficiency.

Financial and Operational Management

  • Budget Management: Develop and manage the budget for the SME segment, ensuring efficient use of resources and achievement of financial targets.

  • Performance Monitoring: Track key performance indicators (KPIs) and financial metrics, analyzing results to make data-driven decisions for improvement.

  • Operational Efficiency: Streamline operations and implement best practices to enhance the efficiency and effectiveness of the SME banking division.

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Qualifications and Experience

  • Bachelor's degree in a relevant field from a recognized University.

  • At least of relevant banking experience, preferably with degree in a Business-related field will be an at a senior managerial position in Corporate banking. products.

  • Integrity, sertation and self-management.

  • 27 of the relevant laws, regulations and practices problem solving and business and invest.

  • Decision making skills.

  • Appraisal Skills.

  • Business Development Skills, Customer service skills, Relationship/ People Management skills, Negotiation Skills, Leadership skills, Marketing, Selling and Strong Credit analysis skills.

  • High standards of confidentiality and ethics to safeguard commercially sensitive information.

How to Apply

If you believe you can clearly demonstrate your abilities to meet the criteria. given above, please submit your job application cover letter along with a detailed resume, copies of the relevant certificates and testimonials in a single PDF file format, quoting the respective Job title or Ref no. in the subject field to

Deadline for Application

June 27, 2024

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